SnowPro Program Policies

Candidate Agreement

As a participant of the SnowPro Certification Program, you are required to review and accept Snowflake’s Certification Terms & Conditions during the registration process. Failure to agree to these terms will not allow you to register for any Snowflake exam. Snowflake’s Certification Terms & Conditions.

Rescheduling and Cancellation Policy

For PearsonVue:
Exams Scheduled at a Testing Center: You MUST reschedule or cancel your testing center registration AT LEAST 24 hours in advance of your scheduled appointment time. If you reschedule or cancel within 24 hours of your scheduled appointment time, you will forfeit your exam fee.

Exams Scheduled through OnVUE(Online Proctored): You may reschedule or cancel your online registration without incurring any additional fees anytime BEFORE the scheduled appointment time. You will be unable to cancel or reschedule your exam AFTER your appointment time and your exam fees will be forfeited.

You may reschedule a given exam up to four times.

Recertification Policies

All Snowflake Certifications expire two (2) years after your credential award date. If you are looking to keep your certification status with Snowflake, please review the recertification paths below:

SnowPro Core Certification Recertification Pathways

Sign up for the abbreviated SnowPro Core Recertification Exam and achieve a passing score before your expiration date. Once your certification expires, you will no longer be eligible to take the recertification exam.

• •Passing the SnowPro Core Recertification Exam will extend your SnowPro Core Certification status for an additional 2 years from the date of the recertification exam.

Sign up for a SnowPro Advanced Certification exam and pass and your SnowPro Core Certification status will align with your latest SnowPro Advanced Certification’s expiration date.

• •To be eligible for the Advanced Certification, your Core badge must be active in good standing. Once your certification expires, you will no longer be eligible to take the Advanced exams.
• •SnowPro Advanced Certification expiration dates do not extend, each role-based Certification expires two years after your achievement date.

SnowPro Advanced Recertification Options

Each of the role-based Advanced Certification exams have their own Recertification exam. Once your certification expires, you will no longer be eligible to participate in the recertification exams.

For example, for the the SnowPro Advanced: Architect, sign up for the abbreviated SnowPro Advanced: Architect Recertification Exam and achieve a passing score before your expiration date.

• •Passing the Architect Recertification exam extends your SnowPro Advanced: Architect Certification for an additional 2 years from the date of the recertification exam.
• •Passing the Architect Recertification exam extends your SnowPro Core Certification for an additional 2 years from the date of the recertification exam.

Exam Policies

Exam Results

At the completion of the exam, candidates will have access to a score report that contains important information regarding the outcome of the exam.

If you achieve a pass result
Your transcript will record the exam as pass. You will also receive an email from Snowflake’s exam delivery vendor that contains your score. Within 5 business days of passing your exam, you will receive an email from Accredible. Make sure to accept your digital badge and set up your verifiable certification.

If you do not achieve a passing result
Your transcript will record the exam as a fail. You will receive access to a score report from Snowflake's exam delivery vendor that will contain your score and objective level feedback. We recommend that you review the training resources and study guides to assist in your preparation.

Exam Retake Policy

In the event that you fail your first Snowflake Certification exam attempt, you must wait seven days before you will be allowed to re-attempt the exam. Each additional fail attempt will require the seven day waiting period. In a 12-month period, you are allowed to retake a given Snowflake exam four times during that period. Each exam attempt will require the full payment of the exam fee. There are no free retakes or discounts on exam retakes.

If you have passed an exam and achieved a certification, you will not be able to retake the same exam but should take the shorter recertification exam or an Advanced exam (see Recertifications section). If you allow your certification to lapse and become inactive you will be required to retake the original exam.

Snowflake beta exams may only be taken one time by each candidate.

If a test is found to be in violation of the retake policy that test will be invalidated and the candidate may be subject to a suspension. If a candidate creates multiple profiles to get around the retake policy, all exams will be invalidated and the fees will be forfeited. Repeat violators may be permanently banned from participation in the Snowflake Certification Program.

Exam Beta Policy

Transcripts will remain unscored until the beta exam period closes. After the beta exam closes, you will receive a score approximately nine weeks after this date. Once the rescore is processed, you will receive pass or fail results.

Scaled Scoring

Snowflake wants to make sure you are evaluated fairly when you take our exams. One way that we do that is through the use of statistical analysis to set the passing scores. Snowflake uses scaled scoring models to ensure consistency across multiple exam forms, item difficulty levels, and versions. Snowflake uses a scale of 0-1000 with a passing scaled score of 750.

SnowPro Subject Matter Expert (SME) Certification Program

As a participant of the SnowPro SME Certification Program, you are required to review and accept the SnowPro SME Certification Program Participant Agreement and abide by the SnowPro SME Certification Program Code of Conduct.

Snowflake Certification Voucher Terms and Conditions

The Purchaser will comply with all the rules and regulations applicable to Snowflake vouchers and promotions.

• •Voucher expiration dates cannot be extended under any circumstances.
• •Candidates must register and take the exam prior to the voucher expiration date.
• •One voucher is applicable toward one exam registration and is valid only at Pearson Vue.
• •Snowflake and our exam delivery service provider are not responsible for lost or stolen vouchers.
• •Vouchers cannot be redeemed for cash or credit.
• •All purchases of vouchers are final: non-refundable, non-transferable, and non-returnable.
• •Snowflake may retire certifications and corresponding exams prior to voucher expiration dates. In these cases, the vouchers must be used before the retirement date of the program. 
  

Snowflake Summit Certification Voucher Terms and Conditions

The Purchaser will comply with all the rules and regulations applicable to Snowflake vouchers and promotions.

• •Voucher expiration dates cannot be extended under any circumstances.
• •Candidates must register and take the exam at Snowflake Summit.
• •One voucher is applicable toward one exam registration and is valid only at Summit.
• •Snowflake and our exam delivery service provider are not responsible for lost or stolen vouchers.
• •Vouchers cannot be redeemed for cash or credit.